API ReferenceConversations
Get conversation
Get full conversation details including transcript and analysis.
Authorization
sessionAuth AuthorizationBearer <token>
NextAuth session token
In: header
Path Parameters
orgId*string
Format
uuidid*string
Format
uuidResponse Body
application/json
curl -X GET "https://platform.autophone.org/api/organizations/497f6eca-6276-4993-bfeb-53cbbbba6f08/conversations/497f6eca-6276-4993-bfeb-53cbbbba6f08"{
"conversation": {
"id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
"organizationId": "7bc05553-4b68-44e8-b7bc-37be63c6d9e9",
"contactId": "b5ec5d98-4bee-4da1-ad24-dde86346cb1d",
"assistantId": "bb8c7fe3-2157-48a3-a0a7-af503b091988",
"channel": "phone",
"direction": "inbound",
"status": "initiated",
"startedAt": "2019-08-24T14:15:22Z",
"endedAt": "2019-08-24T14:15:22Z",
"duration": 0,
"recordingUrl": "http://example.com",
"metadata": {},
"messages": [
{}
],
"analysis": {
"summary": "string",
"sentiment": "string",
"sentimentScore": 0,
"topics": [
"string"
],
"actionItems": [
"string"
]
}
}
}Empty
Empty
Empty